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Order
Mate:
A Wireless Handheld
Food & Beverage order taking system designed
to be simple and affordable
What
is Order Mate?
The Order Mate comes in two different Versions:
Order Mate Lyte and Order Mate PRO (which can
interface with our XtreMe - Hash House
The Order Mate can be found in:
restaurants, bowling centers, cafes, poolside
bars, lounges, bars, golf courses, stadiums, zoos,
parks, hotels, country clubs, universities, and
on the beach. (Practically anywhere when time
and distance is a factor).
Order Mate Lyte consists of PDA's (handhelds)
that talk to a wireless access point and then
prints to the printer. Order Mate PRO can also
interface with our XtreMe – Hash House. The captains
would greet the guest and take their orders. The
Order Mate takes over from here! The captain enters
the orders directly into the Order Mate by using
the menu screen that is customized to your operation.
After the order is taken, the orders are directly
sent to the kitchen, bar, prep area, etc. The
captain then can go onto the next table, never
having to go back to a busy kitchen to hang up
an order.
The Order Mate will allow your captains to spend
more time interacting with more guests while increasing
the efficiency and speed of service.
Order Mate Lyte
is a true order taking system. Take the order
at tableside, poolside, laneside, golf course,
etc and just hit "send" to send the
order to the kitchen or bar printer. Plain and
simple!
How
does it work?
Take
Order…sends
to…Wireless Access Point…Goes to… Kitchen
or Bar printers
Why Order Mate?
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Better
Guest experience. Imagine a waiting line of
people trying to get into your restaurant.
With just one Order Mate, a captain can go
to that line to take drink orders while they
are waiting to be seated. They can even go
outside in the parking lot. Better guest service
and increase in sales |
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Saves time. No more go back and forth to the
wait station or walking to the kitchen. Take
the order at the table and hit the send button,
now move onto your next table. |
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Timely beverage and food delivery. While the
captain is at the table, the drink order can
already be being made while the captain is
taking the rest of the order. Where there
is food runners, the drinks can be coming
out to the table while the captain is still
at the table taking the order. |
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Quicker Table turn. With the Order Mate, the
order is sent immediately. No more going to
the wait station or kitchen. Orders are processed
quicker and servers are able to spend more
time on the floor pre-bussing their tables
and talking with guests. It makes for a quick
and clean guest experience. |
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Communication improves. Captains can communicate
back and forth to each other as well as managers.
Managers use the management features on the
handheld and they are able to see what tables
are open on the floor and what they have ordered
at any given time. |
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Kitchen becomes more efficient. The kitchen
can now read the tickets. No more guessing
what the tickets say. Even odd requests are
spelled on the tickets which helps eliminate
confusion with re-cooks and new orders. |
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Labor cost decreases. With the Order Mate,
fewer servers would be needed as captains
are able to handle more tables with less running
around. Obviously sales will increase with
quicker table turns. |
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Captains will make more money. Captains can
pay more attention to detail with their guests.
More time being spent on the floor will result
in more tips for the captains. |
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Sales increase. The Order Mate can be working
for your restaurant from the time the guests
hit your front door till they leave. Order
Mate will prompt you through the screens with
suggestive selling and menu descriptions. |
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Make more money. Sales increase and labor
decrease which means more money towards the
bottom line by just using the Order Mate. |
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